Shipping & Return

Return Policy (Hassle Free Return Policy)

Within 30 days of purchase the customer may return any item in its original package for an exchange or refund, we give refund except the actual shipping charge we paid for shipping. please note the customer is responsible for the shipping charges incurred for returning any products. we do not provide any refund or replacement for any item that is open, only if the package is damage during transit an the customer provide picture of the damage product.

You Agree to Return: if the item, when received is not as described or defective in any way, we will replace the item at no cost to the customer or apply a full refund. the choice will be at the discretion of the customer.

Unopened items can be returned for any reason. Simply send the items back to us within 30 days of receipt and we will give you full refund minus shipping cost. When we receive your package we will credit the card you paid us with for the full purchase price of your product minus any shipping fees.

We apologize, but because of product shelf life products returned after 30 days will have a 20% restocking fee. We are not able to accept returns on products after 45 days. Additionally, if you are returning a quantity of 12 or more of the same item there will be a 25% restocking fee due to inventory control and product shelf life. In the event of returning a free shipping item there is a mandatory deduction of $7.49 from your total refund if the new total order value is less than $100.

 

Damaged & Incorrect Items: Goods And Naturals staff will do their best to package your product(s) so they will arrive to you in excellent condition. Unfortunately, once the package leaves our facility, it goes through many hands and products may shift causing unintentional damage. Should you receive a product that has been damaged in transit, please contact us immediately for further instructions. Please do not discard the damaged product(s) and retain the original box and packaging as inspection is often required by the carriers.

Instructions

 

  1. Place items you are returning in sturdy packaging. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.

  2. Make a copy of the purchase order that was enclosed with your original order, highlight the items you are returning, and place the copy in the box with the products.

  3. Use the mailing address label below to address your return shipment.

  4. Take the package to the shipper that refer to you by our agent/ staff to the shipping location to have it delivered to us. (If you are returning a product due to a defect or an error made by us, please contact us first in order to receive a return authorization.)

  5.  

How to Contact us

Should you have other questions or concerns about these shipping policies, please send us an email at sales@goodsandnaturals.com or Call 1-347-492-9374

 

Goods And Naturals
4930 WINONA AVE # 2W
SAINT LOUIS, Missouri 63109
United States of America

 

Goods And Naturals Support

Need some help?

Our Friendly and Experienced Team are ready to help you over the Phone or E mail to answer your questions.

Give us a call or E mail
sales@goodsandnaturals.com
1-347-492-9374
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Order Place Before 5:00 P.M. Ship Same Day, Monday to Friday Central Time

** These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

While Goods and Naturals Try To Ensure That Product Information is Correct, On Occasion Manufacturers May Alter Their Ingredient Lists. Actual Product Packaging and Materials May Contain More and/or Different Information Than That Which is shown on Goods and Naturals E-commerce Website. We Recommend That You Do Not Solely Rely On The Information Presented On Our Website and That You Always Read Labels, Warnings, and Directions Before Using or Consuming a Product Purchase From Goods and Naturals Site. For Additional Information About a Product, Please Contact The Manufacturer. Contents and Information On This Site is For Reference Purposes and is not Intended to substitute For Advice Given by a Physician, Pharmacist, or Other Licensed Health-Care Professional. You Should Not Use This Information as Self-Diagnosis or For Treating a Health Problem or Disease. Contact Your Health-Care Provider Immediately if You Suspect That You Have a Medical Problem. Information and Statements Regarding Dietary Supplements Have Not Been Evaluated by Good and Naturals or The US Food and Drug Administration and are not Intended to Diagnose, Treat, Cure, or Prevent any Disease or Health Condition. Goods and Naturals assumes no Liability For Inaccuracies or Misstatements Regarding Products Sold on This Site.